Establish
objectives, based on input from employers and employees.
•
Establish
budgets, based on input from employers.
•
Design
plans to meet objectives and budgets.
•
Market
plans to all appropriate providers.
•
Compare
proposals from all providers and recommend best providers.
•
Plan
implementation / change process with employer and provider resources.
•
Develop
communication process and materials with employer and provider resources.
•
Provide
enrollment services / training with employer and provider resources.
•
Provide
ongoing support to resolve difficult claim / rate / service problems.
•
Provide
ongoing competitive bids for insurance and other plan services.
Compensation for these services is
typically paid by insurance companies in the form of commissions, but hourly time and expense arrangements are also used.
